1. Delivery Coverage

We deliver to all cities and regions across Morocco. Whether you’re in a major city or a remote area, we’ve partnered with reliable courier services to reach you wherever you are.

2. Delivery Time

• Major cities: 2–3 business days
• Remote areas: 3–5 business days
  Delivery time may vary slightly depending on weekends, holidays, and courier availability.

3. Delivery Fees

• Delivery fees are calculated based on your location and will be clearly displayed at checkout.
• Free delivery may be offered on certain products or promotional campaigns.

4. Delivery Process

Once your order is confirmed:

• You will receive an order confirmation by email or WhatsApp.
• When the order is shipped, a tracking number will be shared with you.
• The courier will contact you to arrange delivery.

5. Delivery Conditions

• Please ensure someone is available at the delivery address.
• Check the product upon receipt. If the package appears damaged, please notify the courier and contact us immediately.

6. Pickup Option

You can also choose to collect your order from our physical store at:
Souk Al Horria, Gate 1, Shop No. 108, Inezgane, Morocco

Need Help?

• contact@octinz.ma
• +212 719968261