1. General

By accessing or using the octinz website or services, you agree to abide by the terms and conditions outlined below. These terms apply to all purchases made through our store (online or in-person).

2. Product Information

• All products listed on our website include accurate descriptions, images, and specifications.
• We offer both new and pre-owned (used) electronics.
• Product condition (new/used) is clearly indicated on each product page.

3. Pricing & Payment

• All prices are displayed in Moroccan dirhams (MAD) and include applicable taxes.
• Prices are subject to change without notice, but confirmed orders will not be affected.
• We accept Cash on Delivery, bank transfers, and mobile payments.

4. Order Confirmation

• Orders are confirmed once payment is received or validated.
• We reserve the right to cancel any suspicious or unverifiable orders.

5. Shipping & Delivery

• Delivery times are estimates and may vary based on location and courier conditions.
• We are not responsible for delays caused by third-party shipping companies.
• Customers must inspect items upon delivery and report any visible damage immediately.

6. Returns & Refunds

• Returns are accepted within 7 days.
• Returned items must be in their original condition (see full Returns Policy).
• Refunds are processed within 5–10 business days.

7. Warranty

• Warranty is available on select products, with durations stated on the product page.
• The warranty does not cover misuse, drops, or liquid damage.
• Warranty claims require the original receipt.

8. Limitation of Liability

We are not liable for:

• Data loss due to product malfunction.
• Any indirect or consequential damages resulting from product use.

9. Intellectual Property

All website content (logos, texts, images) is the property of octinz and may not be used without written permission.

10. Governing Law

These terms are governed by the laws of the Kingdom of Morocco.